Find help with placing, editing, or canceling your orders quickly and easily.
You can cancel your order free of charge as long as it hasn't been shipped yet. To request a cancellation:. Best way: Contact us via WhatsApp (messages only) at +351 965 079 185. Contact our support team at [email protected]. Or reach us via Instagram
We’re sorry to hear that! If your order arrives damaged, please contact us within 24 hours of delivery so we can help resolve the issue quickly. To report a damaged item:. Contact us via WhatsApp (messages only) at +351 965 079 185 or email us at hel
You can cancel your order by clicking the cancellation link in your confirmation email, if your order hasn’t been shipped yet. If you need assistance, feel free to contact our customer support team with your order number and reason for cancellation:.