How do I cancel my order?Updated 24 days ago

You can cancel your order by clicking the cancellation link in your confirmation email, if your order hasn’t been shipped yet.

If you need assistance, feel free to contact our customer support team with your order number and reason for cancellation:

• Best way: Contact us via WhatsApp (messages only) at +351 965 079 185

• Contact our support team at [email protected]

• Or reach us via Instagram or our online chat

⚠️ Please note: orders can only be canceled before they’ve been shipped. If your order has already been dispatched, please refer to our Return Policy for guidance.