What is your cancellation policy?Updated 8 days ago
You can cancel your order free of charge as long as it hasn't been shipped yet.
To request a cancellation:
Contact our support team at [email protected]
Or reach us via Instagram, Facebook, WhatsApp (messages only), or our online chat
Once we confirm that your order hasn’t shipped, we’ll process your cancellation and issue a refund within 48 business hours.
⚠️ If your order has already been shipped, cancellation is no longer possible — but you can still return the item once it arrives, following our Returns Policy.