Get details about shipping methods, costs, delivery times, and tracking orders.
Yes! We offer Express Shipping via DHL, which is the fastest and most reliable option. Estimated delivery times for Express Shipping:. Europe: 2–3 business days. Rest of the world: 3–8 business days. All express shipments include full tracking, and y
Yes! We offer free shipping based on your order total and delivery region:. Europe: Free shipping on orders over €70. USA & Canada: Free shipping on orders over €220. Rest of the World: Free shipping on orders over €170. Free shipping applies to stan
Delivery times depend on the shipping method and destination:. Express Shipping (via DHL):. Europe: 2–3 business days. Rest of the world: 3–8 business days. Includes full tracking. Standard Shipping (via DPD):. Europe: Up to 5 business days. Rest of
You’ll receive a tracking number by email as soon as your order is dispatched. To track your order:. Check your order confirmation or shipping email for the tracking link. Click the link to view the real-time delivery status from the carrier. For sta
We’re here to help if something goes wrong with your delivery. Contact us within 24 hours of delivery. Contact us via WhatsApp (messages only) at +351 965 079 185 or email us at [email protected] with your order number and clear photos of the damaged
Shipping costs depend on the weight, destination, and shipping method you choose at checkout. Below is a simplified overview of our pricing:. Standard (via DPD):. 0–1 kg: €12.10. 1–3 kg: €14.95. 3–5 kg: €20.40. 5–10 kg: €21.85. Express (via DHL): Sta
Yes! Healtsy ships to most countries around the world using trusted carriers like DHL, DPD, and CTT. We currently deliver to:. Europe. USA & Canada. Asia, Middle East, and Latin America. Many other international destinations. Free shipping is availab
If your order shows as “Delivered” but you haven’t received it, here’s what to do:. Double-check your surroundings — sometimes carriers leave packages at entrances, mailrooms, or with neighbors. Confirm the shipping address on your order confirmation